Chipotle Mexican Grill
1467 GA-138, Conyers, GA 30013
About
Fast Food restaurant at 1467 GA-138 in Conyers, Georgia.
Chipotle Mexican Grill specialties
Google reviews
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They are good upfront but when you order a door dash, you don’t receive the same care. My order has been messed up multiple times. And today, this is the side I chicken I received. Very poor service.
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I wanted to take the time to write a review about my experience at this location. Simply because the employees are actually very rude and disrespectful.. for no reason. We went inside to get bowls as we usually do because we live nearby. we actually usually dont have problems with the food. however TODAY I asked for a salad dressing and was told there was none which sucks but alright what can you do.. my boyfriend pointed to the fridge because he saw what he thought was salad dressing and was wondering if she overlooked it. the employee (large, lightskin, stud, tattoos, locs) stopped what she was doing to swing open the fridge door slam the container in our face and say, “ do you work here?? these is oranges I know what i’m talking about.” trying to embarrass someone that you don’t even know? first of all, and I hope she’s reading this NOBODY was speaking to you. learn to stay in your place, and second even if we didn’t believe you for whatever reason that’s no way to respond to a customer. WHOLE TIMEEEE another employee noticed this interaction (she was working the mobile orders) and pulled out an entire BIN of salad dressing and gave us some. yall need to stop hiring people who have issues with speaking to people because you never know who is crazy. little interactions and slick comments leave a bad impression on people and we will not be back.
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I placed an order online (paid) and went inside to pick it up, only to be told that the order did not go through the system. The guy said that they could not fix the order or refund the money. I then made a new order inside that cost $13.11 and I gave the girl $20.25. She gave me $6.00 and I advised that I should get back $7.14. she kept the receipt and the guy from earlier came to help. He looked at the receipt and she entered $20.00 so he tried to correct it. I told him again and that she didn't give me the change. He finally got it right. Plus, I tried contacting Chipotle online, the robot said thanks for the feed back but we can't refund every customer their money. Just lost a customer
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I understand that this place moves at a fast pace…but let’s try multitasking where you provide good customer service while moving fast. I felt extremely rushed to the point of not feeling comfortable. The customer service was horrible… not only was this place not welcoming… but the lack of care that they use to slam your food into containers, tacos or burritos was absolutely ridiculous…. Yes you want to get the customers in and out… but how about treating the customers better so that they would want to return… I’m definitely NOT coming back.
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Sept. 9, 2025 Placed an online order today. My order wasn't ready when I arrived and had to wait an additional 10 mins. My order was wrong because they left off my pinto beans on all my sofritas tacos. The chicken taco was cold. I paid additional for the adobo sauce which was a Very Bare serving was in the container and not enough for one taco. It just wasn't a pleasant experience at all. And the taste wasn't great either. Dio't know what's happening with thos location but the food and service has tremendously declined. I have already contacted customer support online.
Reviews from Google Maps. See all reviews on Google
Health inspections
| Date | Inspection | Score |
|---|---|---|
| Feb 25, 2026 | Routine | 96 A |
Full inspection history at the health department · Georgia grades: A 90–100, B 80–89, C 70–79, U 69 or below.